To establish a development route of the press section team in El Mercurio Neswpaper production sub-management, through the understanding and standardization of the involved processes and the team development planning in order to impact in the productivity of the area and in the workers life quality.
- Functional matrix surveying and core competences.
- Behavioral and functional competences standardization.
- Profile elaboration.
- Process and function matrix.
- Functional and behavioral competences model.
- Specific and general profiles according to the functions.
- Formative route adjusted to the gaps and with an existing offer.
- Trained managers in development management processes.
- Competence model, profiles and accomplishment in the process dissemination through Intranet.
- Assessed partners in their functional and behavioral competences with individual gap reports.
- About 100 workers of press section considering the charges of the most important operator, press operator, assistant and supervisor.
- 10 headships considering the charges of area manager, supervisor and supervisor assistant.